When we refer to ‘we’, ‘us’ and ‘our’, we mean Bod Health Tech Private Limited and its subsidiary companies operating in India including boardofdoctors.com.When we refer to personal data in this policy, we mean information that can or has the potential to identify you as an individual. We may hold and use personal data about you as a customer, client, employee, a patient, user or in any other capacity. Depending on what services you receive from us this may include sensitive personal data such as information relating to your health.
When do we collect personal data about you?
We may collect personal data about you if you:
- register to be a patient or customer with us or book to receive any of our diagnostic services
- you are registered as a consultant, or using the online consulting platform as a healthcare consultant
- when you receive a diagnostic report a diagnostic company or any other organisation
- visit one of our websites
- apply for a job with us and as part of the recruitment process
- enquire about any of our services
- use or request to use any of our online services, including any third party services on our platform
- fill in a form or survey for us
- carry out a transaction on our website
- participate in a competition or promotion or marketing activity
- make online payments
- contact us, for example by email, telephone or social media
- participate in interactive features on any of our websites
Categories of Information We Collect
Listed below are details about the categories of information we collect:
- Contact information: We collect name and phone numbers. We also collect email and street addresses.
- Payment and financial information: We collect payment information from our users/patients. We collect bank account numbers from the Doctors.
- Demographic information: We collect location information from website visitors and app users. This may include precise location information.
- Site usage information: We collect browser and operating system information from web users. This includes IP addresses and the site you came from or what site you visit when you leave us. It also includes browser name and domain type. We also collect access times and device identifiers.
Business Purposes for Information Use
We use the categories of information for the business and commercial purpose outlined below:
We use information to respond to your requests and for transactional communications.
We use contact information to send you responses to your questions and to communicate about this policy or our terms.
We use information to perform our services.
We use contact information to fetch and send documents if required which is at our discretion.
We use information for marketing.
We use contact, demographic and site usage information,employment information and payment information collected to protect our company, our consultants and our customers, to identify fraud and secure our systems, make our website and services better, to update our records and to communicate about our services and to provide information about boardofdoctors.com and its affiliates and subsidiaries. This may be by email, phone, or text. It may also be on social media platforms. We also use this information to provide information about boardofdoctors.com, our brands, affiliates, or other companies in which we believe you may be interested. The information we send includes briefings and newsletters. It also includes seminar information or whitepapers. We also send surveys. We send these materials as permitted by law.
We will also use all categories of information for other purposes as permitted by law.
How We Collect Information
We collect categories of information in three ways, described here:
We collect information directly from you.
We collect contact and demographic information directly from you. This includes on our websites.
We collect employment and payment information from you, including online and in paper forms.
We collect information about you from third parties.
We collect contact and employment information from service providers and third parties. This includes from clients and from technology and staffing partners. It also includes social media partners.
We also collect contact information and employment information from public records providers.
We obtain demographic and site usage information from analytics firms.
We collect information passively. We collect site usage and demographic information passively using tools like browser cookies and pixels.
We collect site and location information about users over time when you use this website.
We may have third parties collect personal information this way.
We may also use tracking tools to pull contact and demographic information from online sources.
We combine information we collect from you on the website with information we receive from you offline. We also combine information you provide with information we obtain from third parties.
When We Share Information with Third Parties, we share categories of information with third parties as described here:
We share information within the Bod HealthTechP Ltd group of companies. This includes current and future Brands, affiliates and related entities.
We share information with vendors and service providers who perform services on our behalf. We share contact and payment information with payment processing providers. We share contact and usage information with vendors who help us deliver marketing and other communications.
We share information with our clients and business partners.
We share contact, demographic with clients and business partners and affiliates.
We also share contact and payment information with event partners.
We will share information if we think we have to in order to comply with the law or to protect ourselves.
We share information we collect about you to respond to a court order.
We share information in response to a government agency or regulatory or investigatory body requests.
We share information we collect when we are investigating potential fraud.
We will share information with any successor to all or part of our business. If all or part of our business is sold, we will share information as a part of that transaction. If there is a merger or acquisition, we may also share your information. If there is a financing or bankruptcy, we may share your information.
We share information as permitted by law and for other reasons we may describe to you.
You Have Certain Choices
You can opt out of receiving our emails. You can change your mind if you signed up to receive our email newsletter or other marketing emails. To unsubscribe, click the link located at the bottom of our marketing emails. If you opt out of receiving marketing messages, you will still get non-marketing messages.
You also have the right to know the purpose of our processing of your information. We process information about you to fulfill our contract obligations to you. We also use information to comply with legal obligations. Where we ask you if it is okay to use your information for certain purposes, we rely on consent.
We Use Standard Security Measures
The Internet is not 100% secure. We cannot promise that your use of our sites or apps will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. At your request, we may occasionally transfer personal information to you via email, or you may choose to transfer information to us via email. Email is not a secure method of information transmission; if you choose to send or receive such information via email, you do so at your own risk.
We Store Information In India Currently
We are located in India. We maintain our digital properties and businesses for use in India. If you live outside of India, you understand and agree that we may transfer your information to India. Our sites and businesses are subject to Indian laws, which may not afford the same level of protection as those in your country. By submitting your information, you agree to the processing of it in India. We store information we collect about you for as long as is necessary for the purpose it was collected, including any legal obligations.
Third Party Links and Tools
We may link to other sites or apps or have third party services on our platforms we don’t control. If you click on a third party link, you will be taken to a platform we do not control. This policy does not apply to the privacy practices of that website or platform. Read other companies’ privacy policies carefully. We are not responsible for these third parties. Our site may also serve third party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.
Information Collection from Children
Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 18 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 18 has given us information, you can email or write to us. Use the address information in the contact us section below.
You Can Contact Us
Feel free to contact us if you have more questions.If you have any questions about this Policy or our data practices, you can write to us at: Bod Health Tech Private Ltd., Cambridge Layout, Bangalore 560001 or [email protected]
We May Update This Policy
We will also post an updated copy on our website. Please check our site periodically for updates.